Send in your claim as soon as you can. We guide you via Mina sidor. Don’t hesitate to contact us if you’re unsure of what to do. You can give us a call on 0771-111 999 or send a message.
Who assesses the claim?
The insurance company assesses every claim. They are also responsible for handling and paying out compensation for claims. A number of companies provide insurance we offer: Skandia, Svedea, HELP, Dina Försäkringar and Trygg-Hansa.
I need to use my insurance because something’s happened. What do I do now?
You must send in a claim report to the insurance company. We guide you to how to do on My pages. You can also give us a call on 0771-111 999.
What happens after I’ve sent in my claim?
The insurance company will send you a letter confirming that they’ve received your claim. The letter will tell you how to contact them if you have any questions or if there is anything you are not sure about.
The insurance company will then decide if you are entitled to compensation and if so, how much. When they have made their decision, they will send you a letter telling you what they have decided. If you are not entitled to compensation the letter will explain the reason and tell you what to do if you are not satisfied with their decision. At Akademikerförsäkring we are always here to support you and you can contact us if you have any questions.
How long will it take before I receive the compensation?
That depends. Any expenses you have had in connection with the loss or damage will be reimbursed quickly. But in the case of more serious personal injuries it can take between one and two years after the injury occurred before you receive compensation. Compensation from a life insurance policy is paid out quickly.
Do I have to fill in a separate claims form for every policy I have with you?
Yes.
So if I have more policies in other companies, should I send in a claim to all of them?
Yes, you should.
How much time do I have to make a claim?
You should send in your claim as soon as you can. If you are seeking compensation for expenses, this should be done within three years from the time of the event, and an assessment of disability should also be made within three years from the time of the event.
I have no expenses. Should I still report my injury?
It’s always a good idea to send in a claim if you have sought treatment for your injury. If you should have trouble in the future or if the injury doesn’t heal as it should, it’s good if you can show you sought treatment at the time.
Does my insurance entitle me to crisis help?
Several of our insurance policies include crisis insurance, both for you and for your family. You can read more about the terms and conditions for each insurance policy or contact us and we will help you.
My child has suffered an injury. Who should sign the claim form, my child or I?
If your child is under 18, then you the parent should sign the claim form. If your child is over 18 and has mental capacity he or she should sign the form.